SMA GLOBAL WARRANTY PROGRAM

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SMA 5Y + 5Y Global Warranty Program

Doubling Your Peace of Mind — Extended Protection for Home Inverters

Updates & Novelties in the SMA Global Warranty Program

SMA continuously adapts its services to real market needs and simplifies warranty procedures for distributors, installers, and PV system owners. The new SMA 5Y + 5Y Global Warranty Program introduces several important improvements:

  • Factory warranty extension from 5 to 10 years for home inverters*
  • A simplified, user‑friendly product registration process
  • A streamlined and efficient warranty extension sales workflow

About SMA 5Y + 5Y

Your SMA inverter represents a conscious investment in quality and long‑term reliability. Even in the unlikely event of a malfunction, SMA provides you with full peace of mind thanks to 5 additional years of factory warranty — completely free.

This extended 10‑year coverage ensures premium service, stable long‑term performance, and unbeatable product value, confirming SMA’s commitment to supporting its customers throughout the lifetime of their systems.

Factory Warranty Extension for Home Inverters x

One Phase

SB1.5-1VL-40 / SB2.0-1VL-40 / SB4.0-1AV-41 / SB5.0-1AV-41 / SB6.0-1AV-41

Three Phase

STP3.0-3AV-40 / STP4.0-3AV-40 / STP5.0-3AV-40 / STP6.0-3AV-40 / STP8.0-3AV-40 / STP10.0-3AV-40

Island*

SI4.4M-13 / SI6.0H-13 / SI8.0H-13

Storage*

SBS2.5-1VL-10 / SBS3.7-10 / SBS5.0-10 / SBS6.0-10

* Island and Storage inverters have to be registered in the product registration portal too after Warranty Program rollout to get the 10-year Factory Warranty instead 5 years as standard.

Registering Your Device Is as Easy as 1‑2‑3 x

There is only one simple step you must complete: register your device within 12 months of its commissioning date. SMA takes care of the rest.

How to Register Your SMA Device:

  1. Visit: www.my.sma-service.com/s/product-registration
  2. Create your account
  3. Start your product registration (prepare inverter model number + commissioning date)
  4. Submit and receive your official warranty certificate via email

Registration Comes With Additional Benefits x

Set the official start date of your Factory Warranty at commissioning

Access all warranty information anytime via the SMA Service Portal

Unlock additional system insights, helping you get the most from your PV installation

Changes That Benefit All Installers x

The SMA 5Y + 5Y Program enhances installer competitiveness and simplifies operational processes:

  • Offer customers 5 extra years of factory warranty (home inverters)
  • Benefit from extended SMA Smart Connected* service for an additional 5 years
  • Increase customer satisfaction through free extended warranty + simple process
  • Enjoy a simplified ordering and sales structure for warranty extensions (reduced from 21 to 6 price groups)

A satisfied customer becomes a returning customer — and extended warranties support long‑term trust and brand loyalty.

Explore SMA’s Complete Warranty & Support Solutions